Pipes don't wait for daylight to fail, and our Thompson dispatch team doesn't wait for morning to respond. We dispatch Thompson units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Thompson, ND kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Thompson roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Mold Remediation in Thompson isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Thompson, ND, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Thompson, ND so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Talk to a Thompson property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Thompson call at a time.

Water damage doesn't always look dramatic at first — some of the costliest Thompson jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Thompson team and get a straight answer on how urgent it is.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Thompson crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Thompson rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Thompson, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Thompson businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Thompson get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Thompson drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every Thompson estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Thompson, ND warehouse keeps drying equipment close, which typically puts a Thompson tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a Thompson job done, and getting there again is on us, not you.
Tell our Thompson dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
The closest available technician is routed to your Thompson property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Every Thompson job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Thompson paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Thompson, ND, most Thompson calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Thompson job, not an add-on option.
Our Thompson on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Thompson insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our Thompson crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Thompson tech confirms it's safe.
We scale crews and equipment for commercial Thompson accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Thompson jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Thompson guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Thompson and the surrounding zip codes listed below, plus neighboring communities throughout Thompson, ND.
Thompson is our home base, and our reach extends across Thompson, ND through a network of staged equipment and on-call technicians. If your address falls inside or near Thompson, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Thompson, Thompson, NDCall now and speak with a real Thompson dispatcher, not a national call center.
Call +1-844-234-5373